This Privacy Policy clearly explains how your personal information is collected, stored, and protected on rh999. Please read it before using the platform.
Rh999 (referred to as "we", "us", or "the platform") is a trusted name in Bangladesh's online gaming and Sports Betting space. We place the highest importance on protecting the personal information of our members. This Privacy Policy explains what information rh999 collects from you, why we collect it, how we use it, and how we keep it secure.
By using the rh999 website or app, you are considered to have accepted this Privacy Policy. It is therefore important to read and understand this policy before registering and during regular use. If you have any questions, our support team is always ready to help.
This policy has been drawn up in accordance with international data protection regulations and the terms of our gaming license. rh999 may update this policy at any time — so please keep an eye on the "Last Updated" date at the top of the page.
Rh999 never sells your information to third parties. Your data is used solely to provide services and ensure security.
Rh999 only collects information that is strictly necessary. We never ask for excessive or unnecessary personal data. Full details are outlined below:
| Data Type | Example | When it is collected |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | Register / KYC |
| Contact Information | Mobile number, email address | Register |
| Financial information | BKash/Nagad number, transaction ID | Deposit / Withdrawal |
| Device Information | IP address, browser type, device model | Automatic |
| Gaming activity | Bet history, login times, game preferences | During Use |
| Verification Documents | NID copy, passport scan | During the KYC process |
Information you voluntarily provide (such as support chat conversations or feedback) may also be stored — solely for the purpose of improving our service.
Registering with false or inaccurate information may result in account closure and forfeiture of your balance. rh999 reserves the right to verify the accuracy of all information provided.
Rh999 uses your personal information only for the purposes listed below. It is never used for commercial gain or sold to third parties.
If you no longer wish to receive promotional messages, contact support at any time — we respect your preferences.
Rh999 stores your information on secure, encrypted servers. These servers operate in accordance with international data protection standards and undergo regular security audits.
Retention periods vary depending on the type of data:
Once the retention period expires, your data is securely deleted or anonymized so that it can no longer be linked back to you.
Rh999 never sells your personal information or transfers it to third parties for commercial purposes. However, limited information may need to be shared in certain specific situations:
Outside of the above circumstances, rh999 does not disclose your information to any third party. All partners operate under strict confidentiality agreements.
Rh999 never sells your information to advertising companies, data brokers, or any other commercial entity.
Rh999 uses cookies and similar technologies on its website and app to make your experience smoother and more personalized. Cookies are small data files stored on your device.
Types of cookies rh999 uses:
You can disable cookies at any time through your browser settings, though some features may become limited as a result. rh999 never uses third-party advertising tracking cookies.
As a member of rh999, you have several important rights over your own data. We respect these rights and make them easy to exercise.
As a member, you can request to know what personal information rh999 holds about you at any time.
If any of your information is incorrect, you can request a correction — we will act promptly.
Once your account is closed and the applicable legal retention period has passed, you may request deletion of your data.
You may request that we restrict the processing of your data for specific purposes.
You can request an export of your own data in a standard format.
You may withdraw your consent for promotional communications or optional data processing at any time.
To exercise any of these rights, email us at [email protected] or reach us via live chat. We typically respond within 7 business days.
Rh999 follows the highest industry security standards to protect your information. The core pillars of our security framework are:
Please keep in mind that no system on the internet is 100% risk-free. We encourage you to stay vigilant on your end — use a strong password and never share your login credentials with anyone.
If you notice anything unusual in your account, contact support immediately and change your password.
Rh999 is intended for individuals aged 18 and above only. We do not knowingly collect information from minors or allow them to create accounts.
Age is verified at registration and confirmed through identity documents during the KYC process. If we become aware that a minor has created an account, it will be closed immediately and all collected data will be securely deleted.
If a parent or guardian believes their child has created an account on rh999, please contact our support immediately. We will take prompt action.
Keeping minors away from gaming is our social responsibility. To learn more about responsible gaming, visit our Responsible Gaming View page.
Rh999 may update this Privacy Policy at any time. For significant changes, we will notify you in advance via your registered mobile number or email. Continued use of the platform after any changes constitutes your acceptance of the updated policy.
You can always check the "Last Updated" date at the top of the page to see when the policy was last revised. If you'd like a copy of a previous version, contact our support team.
If you have any questions, comments, or complaints regarding this Privacy Policy, please contact us:
We aim to respond to all privacy-related requests within 7 business days.
Here's a quick overview of the advanced measures rh999 has put in place to protect your privacy.
All your data transfers are fully encrypted using 256-bit SSL/TLS technology. No one can intercept, read, or steal your information in transit.
A mobile OTP is sent at login to confirm your identity. Even if your password is compromised, unauthorized access to your account remains impossible.
Rh999 never sells your personal information to third parties. Your data is used solely to deliver our services.
You have the full right to request access to, correction, deletion, or export of your data. Simply contact support and we'll take care of it.
Each piece of data is retained only for as long as necessary. Once the defined period ends, it is securely deleted.
Third-party cybersecurity experts regularly audit our systems. Any vulnerabilities identified are addressed immediately.
Your data is secure, your transactions are safe — register with rh999 and enjoy the best gaming experience in Bangladesh.